Ragnarok Customer Support

Patch Notes for 21 May 2020

ALL SERVERS PATCH 2020-05-21 18:00:00

Here are some changes and updates after the server maintenance May 21, 2020

     We are as excited as you are! With these updates, it will help you create more exciting journeys, explore the game with its improvements, and get more items as you traverse in the world of Ragnarok!

Event and Promos Will end on

[All server] Boost up! | Ninja x Gunslinger


[All server] Mid-Month First Refill


[All server] Bonus Item Every Refill


[All server] Kafra Reward


[All server] RO Streamer Season 3


[All server] Costume Lucky


[All server] Catallena on the Beach


To celebrate the coming of new map Moscovia,
an EXP Event is now up and running for all your leveling needs!



Server: Yggdrasil and Valhalla
EXP Event: (+50% Job and Base EXP, -50% Death)
Date and Time: Today, until May 25, 2020 (Monday); Noon (UTC+8).




  • [ALL] New Map Update: Moscovia
    Exploring a new version of  “Moscovia”, a small rustic town filled with unassuming people who greet you warmly. Let's be a part of the new adventures by fiding the moving Island that will bring you to the unknown place where the unique creatures are living.

Find out more: Click!


  • [ALL] Moscovia 4 Local Quests
    In Moscovia, There's a lot of mystery surrounding the town and waiting to be unlocked

Find out more: Click!


  • [ALL] Billboard Mission Moscovia Update
    The best way to gain experience faster! In this week, you are available to get the mission at Moscovia's Billboards.

Find out more: Click!



  • Fixed the display effect of Mad Cony Shield to show with the character.




  • Added Moscovia Billboard Warper in Eden Group.


  • Added NPC Eden Group and Vip Employee at Moscovia Town.


  • Added NPC Quest Machine at Moscovia, for sale Flexible Tube, Jubilee, and Rusty Screw.


  • Added new item list that can be exchanged to luxury jewel.
Item List
Night Raven Shawl
Click to see item preview
Scorpion's Chain
Click to see item preview

Find out more: Click!


  • Added new item list that available to desocketing card.


New Item List



  • Angel Race Shoes
  • Undead Race Shoes
  • Dragon Race Shoes
  • Plant Race Shoes
  • Insect Race Shoes
  • Demi-Human Race Shoes
  • Formless Race Shoes
  • Fish Race Shoes
  • Brute Race Shoes
  • Demon Race Shoes

Madder Cony Shield

Ermac's Soul

Liu Kang's Sash

Night Owl Shawl

And now we have fixed some card desocket process
if you have failed, you can repeat the process immediately
without start talking with NPC

Find out more: Click!



  • [ALL] Comeback Stage EP 5.2 | Lost Paradise (May 21 - June 11, 2020)
    The challengers from Moscovia, Sunken Ship, and Turtle Island will give you double experience points when hunted down. If you are looking for a challenge, head to Moscovia, Sunken Ship, and Turtle Island now!

Find out more:


  • [ALL] Old But Gold (May 21 - June 11, 2020)
    Even though Old Blue Box, Old Purple Box, and Old Card Album are classic, but is still regarded as having aged well and still being valued. Don't miss the chance to get a special added items when you open Old Blue Box, Old Purple Box, and Old Card Album during the event.

Find out more:


Extended Monthly Promotion.

  • [ALL] Bonus Item Every Refill (April 30 - June 4, 2020)
     For every 10,000 KP Topped up with EXcash, Razer Gold, or Cherry Credits, you will receive a bonus item set for free!

Find out more:

  • [ALL] Kafra Reward (April 30 - June 4, 2020)
     Every 100 Kafra Point spent from "Kafra Shop", could be redeem as Reward Item! Starting now until June 4, 2020!

Find out more:


  • [ALL] Mid Month First Refill (May 14 - June 4, 2020)
    Get ready for the Mid-Month First Refill Promo with Cherry Credits, EXcash, and Razer Gold, you will get a special item for free! Starting now until June 4, 2020!

Find out more: Click!



The items are already be given to your account, so check your RODEX to redeem the rewards


  • [Winners] [Winners] RO Streamer SS3 | May 21, 2020
    Congratulations to all players who win the prizes from our "RO Streamer Season 3" event from the previous week.

Find out more: Click!



  • Siren Scroll (1,500 KP) (May 21 - June 25, 2020)

Chance to obtain these awesome headgear!

Click to show more detail about  sappy cat scroll

Chance to obtain these awesome costume!



Enjoy the game with these cool updates! 

▪ Ragnarok Website :: https://roextreme.com/msp
▪ Download the game :: https://exe.in.th/msp-client-download
▪ Forums :: https://prontera.net/

▪ RO MSP Community :: https://tinyurl.com/ROMSPOfficialComm