Ragnarok Customer Support

Server Merge Policy

VALHALLA EVENT 2019-06-04 09:15:34

Server Merge Policy

Ragnarok Online Philippines and MYSG will have server structure adjustment. These are details of the adjustment which will be made on July 10th, 2019. There are currently 2 servers, ROPH (Valkyrie) and ROMYSG (Thor), which will merge into one (Valhalla). 

The merge will start on July 9, 6:00 PM, until the next day. 

Details after server structure adjustment: 

1. Details of Migration and Merging Characters    

- All characters in the Training Grounds will be deleted. 

- Secondary password will not be reset. 

- If character's name exists in both servers, the characters’ names will be changed to this format:  

(character name)_ (abbreviation of servers) 
Example: "Name_PH", "Name_MS" 


  • Characters with long names (over 22 letters) will have last 4 letters erased to have the server name tag added. 

  • If there is another case of duplicate names, the new name will be "Name_PH1", "Name_PH2", "Name_MS1", "Name_MS2", and so on. 

- All characters will be given one chance to change name. (This is for both PH and MYSG server) 

- In case of duplicate Account Names:  

  • PH account name will be as is. 

  • For MYSG account name, add “1” to the end. 
    Example: roaccount --> roaccount1 

2. Normal Gameplay 

   - Storage will remain the same for both PH and MYSG Players. 

   - The item type is limited to 300 types in each server's storage. 

3. Guild War System 

   - Guild War schedule will be retained: 

WOE 1: Tuesday and Saturday, 8:00 p.m. - 10:00 p.m. 

WOE 2: Thursday, 8:00 p.m. - 10:00 p.m. 

   - After merging server, all castles will be reset and owned by GM’s guild. 

   - WOE 1 will start on July 16, 2019, Tuesday, and WOE 2 will start on July 18, 2019. The time for WOE will be the same 8:00 PM - 10:00 PM. 

4. Information that will NOT reset

   - Quest and quest status 

   - Zeny 

   - Kafra Point and Free Cash 

   - Pet (Intimacy level will be the same as before merging server) 

   - All items in character's inventory 

   - Marriage and Adoption information 

5. Information that will reset

   - Guild Information 

   - Guild castle and all Guild's Tech 

   - All quest related to Guild system 

   - Saving Warp Point 

   - All Ranking System will be reset 

   - All existing guilds will be disbanded

Note: Because the ranking is reset, all item's ability related to ranking will disappear. Eg: Blacksmith, Alchemist, Taekwon. 

   - All party list information 

   -  All friend lists 

6. Stored items in NPC Cool Event and RODEX

  • All of the items from Cool Event NPC are going to be transferred to RODEX and only have 183 days to be claimed. 


- For players having more than 6 characters, we will announce the deletion of character (Character Purging Policy) so that inactive users have time to choose which characters will remain and which characters will be deleted. We will give players 3 months to decide which characters they want to delete.